FAQS

Every credit profile is different. Most clients begin seeing results within 30–45 days, with full progress over 3–6 months depending on what needs to be removed.

We dispute inaccuracies related to:

Collections

• Charge-offs

• Late payments

• Repossessions

• Bankruptcies

• Student loans

• Evictions

• Identity theft/fraud

• Medical bills

• Public records

We operate on a 35–40 day cycle to ensure each dispute round is done correctly and strategically.

No credit repair company can legally guarantee removals. However — we guarantee professional, compliant, and aggressive dispute strategies using FCRA & FDCPA laws

Full credit audit

• Customized dispute rounds

• Aggressive disputes (Expedited Packages)

• Portal access

• Updates every 35–40 days

• Homebuyer readiness guidance (if applicable)

No. The only separate cost is your credit monitoring ($1 for trial, then monthly).

You will receive a link via email. You can also contact us if you need your portal resent.

Inside your portal, you’ll see a checklist. Upload each document next to its matching task until you see all green check marks. .

Use your client portal messaging, or email us at info@cjonesfinancialrestart.com for support.

Yes. We specialize in homebuyer-ready credit and offer a full Homebuyer Program for singles and couples..

Yes. We review your profile first to determine if a tradeline will help your score or your approval goals.

No, disputing inaccurate information is your right under the FCRA.

No. Never stop paying active accounts.For collections, ask us first we will guide you based on your credit plan.